IT ERP-System:
weclapp für transparente Prozesse &
effizientes Projektmanagement
Von Software-Entwicklung über IT-Dienstleister bis hin zu Lizenzhändlern: Mit weclapp steuern Sie Projekte, Support, Vertrieb und Finanzen in einem System – transparent, effizient und skalierbar.
Typische Herausforderungen
Die IT- und Softwarebranche hat eigene Dynamiken und Pain Points:
- Projektgeschäft mit hoher Komplexität und wechselnden Teams
- Schwierige Abrechnung von Leistungen (Timesheets, Retainer, Lizenzen)
- Bedarf an strukturierter Kunden- & Ticketverwaltung
- IT-Sicherheit, Compliance und Dokumentation
- Mehrmandantenfähigkeit für internationale Kunden & Partner
- Hohe Anforderungen an Reporting und Forecasting
Lösungsbild mit weclapp
Alle Kernprozesse in einer Plattform – von Entwicklung bis Support.
Mit weclapp verknüpfen IT-Unternehmen ihre Geschäftsbereiche in einem durchgängigen ERP-System. So lassen sich Projekte, Supportfälle und Finanzprozesse effizient steuern, während die Kundenzufriedenheit steigt.
Projekte
Planung, Ressourcensteuerung & Timesheets in Echtzeit
CRM
Zentrale Verwaltung von Kunden, Partnern und Leads
Tickets & Service
Helpdesk-Integration für Supportanfragen
Finanzen
Rechnungsstellung, Lizenzabrechnung & wiederkehrende Services
Warenwirtschaft
Verwaltung von Hardware, Cloud-Services oder Softwarelizenzen
E-Commerce
Direkter Vertrieb über Online-Shops oder Plattformen
Branchenspezifische Funktionen
Speziell für IT- und Softwareunternehmen bietet weclapp maßgeschneiderte Features:
- Lizenz- & Vertragsmanagement (inkl. wiederkehrender Abrechnung)
- Helpdesk- & Ticket-System für Supportteams
- Abrechnung von Retainern, SLA-Verträgen & Abo-Modellen
- Ressourcenplanung für Entwickler- und Consulting-Teams
- Schnittstellen zu Git, Jira, Teams & Slack
- Cloud- und On-Premise-Integrationen für Kundeninfrastrukturen
- Detaillierte Kostenstellen- und Projektabrechnung
Erweiterungen & Integrationen
IT-Unternehmen profitieren besonders von flexiblen Anbindungen:
- Integration mit Tools wie Jira, Confluence, GitHub/GitLab
- Shop- & Marktplatzanbindungen (z. B. für Lizenzhandel)
- DMS für Projektdokumentationen & Verträge
- Business Intelligence für Projekt- und Kundendashboards
- API-first: einfache Integration in bestehende IT-Landschaften
Ergebnisse &
Mehrwerte
Spürbare Effizienzgewinne und klare Strukturen.
25 % schnellere Projektabrechnung durch automatisierte Timesheets
Reduzierte Fehlerquoten in Lizenz- und Vertragsmanagement
360°-Kundensicht von Vertrieb bis Support
Skalierbarkeit für wachsende Teams & internationale Kunden
Mehr Transparenz in Projekten und Kostenstellen
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Mini-Case
S2-Software GmbH & Co. KG
Lizenzhandel
Herausforderung
Komplexes Vertrags- & Lizenzgeschäft mit hohen Dokumentationsanforderungen.
Lösung
Einführung von weclapp mit Lizenz- und Vertragsmodulen, integriert in CRM und Abrechnung.
Ergebnis
Revisionssichere Abläufe, transparente Abrechnung, einfache Skalierung des Geschäftsmodells.